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Refund Policy
Last updated: July 2026Digital Products
All sales are final for digital products due to their instant access and downloadable nature. Once you complete your purchase, you receive immediate access to your download. Because the product is delivered digitally and instantly, we are unable to accept standard returns.
Exceptions for Technical Failures
Exceptions exist for genuine technical failures, including:
- Non-delivery — you completed payment but received no access or download link
- Corrupted files — the downloaded file is unreadable or otherwise unusable
- Duplicate purchases — you were charged more than once for the same product
If a genuine technical issue cannot be resolved, a replacement or refund may be offered at the company's discretion.
How to Request Support
If you experience a technical issue with your purchase, please contact us at graftonjandrew@gmail.com with your order details and a description of the problem. We will review your request and respond as promptly as possible.
Contact
Bankrowmedia
graftonjandrew@gmail.com